Delivery Manager (f/m/x)– Payment Acceptance Business (Acquiring)

We look for a talented, passionate and collaborative delivery lead to move our Payment Acceptance business (Acquiring) to the next growth phase.
RBI and its payment acceptance business is a leading  provider in the region to many large to smaller merchants, both in the offline and online world. We continue to invest strongly in our people, products and technology and this role holder will become a critical senior team member to shape the way forward.
This role will be accountable to shape and implement a new operating model across several Central / Eastern markets. In addition, the delivery manager will bring together various change and product activities, be instrumental to improve our ways of working and help to build out a strong community across our payment acceptance teams.

 (38.5h / week)



 Your mission at RBI

  • Be accountable to shape and implement an improved operating model for the Payment Acceptance business across our CEE markets covering all customer segments
  • Set-up, run and continuously improve agile working environments closely with business, ensuring innovation and effective operation
  • Grow teams and individuals by setting them up for success through supporting their skill development, as well as strengthen the collaboration
  • You will work closely with the Product Owners and Solution Architect to define the product backlog, including definition of technical epics and user stories
  • You manage technical solution interdependencies alignment and synergies across other agile setups and keep track of risks and impediments
  • Allocate and manage IT resources effectively, manage budgets and external contracts, tracking expenses and ensuring cost control

Your core competencies

  • Leadership skills: demonstrated agile leadership competencies and the ability to lead a large group in a unified direction
  • Proven change leadership which resulted in measurable impact related to operating models, skill development, employee enablement and engagement as well as technology
  • Experience with steering complex and multi-market change initiatives covering both technical and people aspects
  • Work experience in agile methods (incl. coaching of business and IT team-members) and in cultivating a strong engineering culture in an agile environment
  • Broad overview of state-of-the-art IT architectures relevant to Payment Acceptance
  • Sound communication skills in English to negotiate with different stakeholders 

What's in it for you

  • Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria
  • Easy Moving: work permit support
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture 
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
  • Further Goodies: free public transport pass, salary account & credit card, reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc. 
  • Salary: the offered gross yearly salary starting from 100.000,- Euro (basis full-time) including overtime, depending on qualification and experience.

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

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