Functional Consultant
Salesforce Financial Services (f/m/x)

The Retail Risk Tribe is actively seeking a skilled Functional Consultant with specialized experience in Salesforce Financial Services Cloud and Salesforce Marketing Cloud. This role is primarily focused on developing innovative Collections solutions. The ideal candidate will have a solid understanding and hands-on experience with Salesforce’s suite of products and services, backed by a strong foundation in Retail Risk or Debt Collections
 (38.5h / week)



 Your role at RBI

  • Work with Collections experts in RBI Network Banks to gather and analyse Collections requirements and provide expert advice and guidance on best practices for implementing Salesforce Financial Services Cloud
  • Develop and document functional specifications for Salesforce Financial Services Cloud implementations  
  • Configure Salesforce Financial Services Cloud to meet the requirements, including customisations and integrations with other systems
  • Actively participate in product enhancement and continues development initiatives

Your core competencies

  • Practical knowledge and hands-on experience with Salesforce Sales Cloud, Salesforce Financial Services Cloud, and Salesforce Service Cloud (Marketing Cloud experience is a plus)
  • Prior experience in the financial services industry, specifically in banking, Retail Risk, or Debt Collections
  • In-depth understanding of Salesforce’s suite of products and services, including Service Cloud, Marketing Cloud, Sales Cloud, and Community Cloud 
  • Strong communication skills to effectively explain complex technical concepts to both technical and non-technical stakeholders.
  • Familiarity with agile methodologies, demonstrating an agile mindset in the execution of work tasks.

What's in it for you

  • Work Life Balance: flexible working hours (no core time) & extensive hybrid working possibilities, 30 days / year remote work from any EU-country outside Austria
  • Meaningful Career Options: to develop personally & professionally
  • Learning: as part of our DNA & culture 
  • Easy Moving: work permit support
  • Easy Commuting: free public transport pass
  • Canteen: healthy, tasty, and heavily subsidized
  • Leisure time activities: attractive sports and cultural offers (free museum tickets, reduced gym membership, etc.)
  • Saving: with vouchers / discounts from our staffs' council (eg. for supermarkets)
  • Free: Salary account and credit card (optional)
  • Family Friendly: family allowances, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc. 
  • Salary: starting at EUR 60.000,- gross p.a. including overtime (market-compliant overpayment is provided dep. on experience / qualification)


At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

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