Functional Consultant for Salesforce Financial Services (f/m/x)

Retail Risk Tribe is seeking a skilled Functional Consultant to join us and help developing Collections solution on Salesforce Financial Services Cloud and Salesforce Marketing Cloud. The ideal candidate will have as extensive knowledge of Salesforce's suite of products and services as well as experience in the Retail Risk or Debt Collections.  
 (38.5h / week)



  Your main objectives 

  • Work with Collection experts in RBI Network Banks to gather and anallyse the Collection requirements
  • Provide expert advice and guidance on best practices for implementing Salesforce Financial Services Cloud
  • Develop and document functional specifications for Salesforce Financial Services Cloud implementations
  • Configure Salesforce Financial Services Cloud to meet the requirements, including customizations and integrations with other systems
  • Participating hands-on in product enhancement and continues development 

   Your skills

  • Experience in a functional consulting role, with a focus on Salesforce Financial Services Cloud or Salesforce Service Cloud (Marketing Cloud is advantage)
  • Experience in the financial services industry, with knowledge of banking, Retail Risk or Debt Collections
  • Strong understanding of Salesforce's suite of products and services, including Service Cloud, Marketing Cloud, Sales Cloud and Community Cloud
  • Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders

   Nice to have

  • Agile mindset and be familiar with agile way of work
  • CEE language skills are an advantage

What's in it for you

  • Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home
  • Easy Moving: work permit support
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture 
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
  • Further Goodies: free public transport pass, salary account & credit card, reduced gym membership, gender-neutral parental leave, bilingual company kindergarten etc. 
  • Salary: the offered gross yearly salary starting at EUR 60.000 gross pa (basis full-time) including overtime, depending on qualification and experience.)

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

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