Inhouse- IT Consultant (f/m/x)- Group CRM Solution

As Vienna based IT Consultant for a Group CRM solution, you are responsible for breaking down diverse complex and volatile business and IT challenges into meaningful pieces, which can be built by the local teams in an agile way. You are the enabler in RBI Head Office, who supports the product team located in our Poland branch with clarifications, coordination tasks and local Business and IT alignments. You are part of an extended cross-functional team and work with state of the art technologies in the cloud.      
 (38.5h / week)



 Your mission at RBI

  • Consult the local product owners in structuring, breaking down the backlog and decision-making
  • Responsible for planning hands-on the process, aligning with stakeholders and driving the implementation of final results 
  • Coordinate dependent teams/ departments and drive the creation of epics and user stories and act as a SPOC for power users
  • Create value-adding and meaningful documentation in strong alignment with stakeholders 
  • Apply IT expertise through the utilization of APIs and understanding of event-driven architecture
  • Enable the group delivery team by dealing with local implications of group requirements, local infrastructure and governance limitations

Your core competencies

  • Proven work experience in Business Analysis and/ or IT Consulting within international environments 
  • Experience in requirements engineering, writing user stories and coordinating different stakeholders 
  • Solid IT background to drive the solution of various IT related challenges
  • Adaptability in planning high level picture while also delving into the details to ensure end-to-end delivery
  • Sound English skills for coordinating dependent tech and non-tech teams and stakeholders 

Nice to have

  • Knowledge of CRM processes 

What's in it for you

  • Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria
  • Easy Moving: work permit support
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture 
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
  • Further Goodies: free public transport pass, salary account & credit card (optional), reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc. 
  • Salary: the offered gross yearly salary ranges between 60.000 EURO and 80.000 Euro (basis full-time) including overtime, depending on qualification and experience.

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

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