International business requires an international corporate philosophy. Are you open to new ideas and do you value cultural diversity? At Raiffeisen Bank International, we are pleased to have more than 16 million customers in 13 CEE countries. And our journey continues – with exciting new issues for us to tackle such as digitalisation and changing customer needs. Join us on our journey.

International Omnichannel Leader (f/m/d)

International Mass Banking, Sales & Distribution Division oversees two key functions for the Raiffeisen Retail & SME customers across 13 CEE markets:
  • manages Sales & Service (>15.000 employees)
  • manages Mass banking segment (~10 mln. customers)

For our division, we’re looking for a senior Leader who can drive the Omnichannel sales for our 13 CEE markets. This person will be in charge of increasing the digital & remote sales while building a seamless customer-centric distribution model.

What you can expect:
  • Design & execute omnichannel distribution strategy (including metrics & KPIs), channel requirements and the overall organizational process
  • Supervise multichannel sales, ensure the best combination of online & traditional channels to deliver the unique customer value
  • Steer omnichannel capabilities across our markets: functionality, customer journey, channel hopping & sales conversions
  • Define future role of the channels & best channel combinations based on anticipated customer needs
  • Contribute to increasing of digital & remote sales within Raiffeisen Group
  • Proactively search for the international best-practices & key banking trends; share & distribute innovations in the area of omnichannel management

What you bring to the table:
  • Over 5 years of experience in managing distribution channels in multi-channel environment (Retail, TelCo, Insurance or Banking)
  • Solid experience in working in multi-national community, CEE experience of advantage
  • Numbers-driven and structured approach
  • Strategic thinking
  • Excellent leadership and communication skills
  • Excellent command of English; CEE language and German of advantage

What we offer:
  • You’ll work in a truly international team at a leading bank
  • You’ll be able to gain an outstanding CEE experience, combined with the calm atmosphere of one-of-the-best-cities-to-live
  • You’ll benefit from flexible working arrangements and determine your own work-life balance
  • You’ll benefit from the very latest in tailored professional development
  • You’ll earn an appropriate salary starting at 74.000 gross p.a. including overtime

RBI AG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race or color, national origin, religion, political or other opinion, gender, sexual orientation or disability.
We are looking forward to receiving your online application!