International business requires an international corporate philosophy. Are you open to new ideas and do you value cultural diversity? At Raiffeisen Bank International, we are pleased to have more than 16 million customers in 14 CEE countries. And our journey continues – with exciting new issues for us to tackle such as digitalisation and changing customer needs. Join us on our journey.

Mobile Banking Leader (f/m)

The Mobile Banking Leader is responsible for the evolution of group-wide as well as local Mobile Banking channels. She/he takes ownership for developing a strategic framework for mobile banking, deciding on business priorities on strategic and tactical roadmaps and ongoing stakeholder management up to Board level. In this function she/he reports to the Division Head of International Retail Online Banking.

What you can expect:
  • Develop and maintain a group-wide strategic framework for group and local Mobile Banking channels
  • Drive Mobile Banking capability evolution across the group with a strong focus on Digital sales, Analytics and latest trends like multi-bank account aggregation
  • Scout, evaluate and implement innovation in group and local mobile channels
  • Apply and roll out customer centricity (e.g. discovery & exploration, quantitative research, testing, UX design) in mobile channel development
  • Measure and steer Mobile Banking performance based on unified business KPIs
  • Lead by example when fostering an agile and adaptive culture and mindset across the group
  • Gather and spread knowledge related to the driving forces on Retail Digital Banking and Mobile Banking in particular: changing consumer behavior, fast evolving technology and newly revised regulations
  • Best practice sharing and training of local teams in NWBs with regards to relevant innovation and ways of working
What you bring to the table:
  • Minimum 5 years of experience in an international digital environment, either in banking, bank-near industries or in Tech companies
  • Strong Mobile Banking business expertise based on several years of on-the-field experience
  • Preferably a bachelor or master degree in technical or economic studies
  • Strong background in both customer facing functions as well as IT & Operations
  • Fluent in English, German or any CEE Language is an advantage
  • Strong analytical & problem-solving skills, able to tackle very complex issues
  • Willingness to travel up to 35% (CEE region)
What we offer:
  • You’ll work in an international team at a leading bank
  • You’ll benefit from flexible working arrangements and determine your own work-life balance
  • You’ll benefit from the very latest in tailored professional development
  • You’ll earn an appropriate salary starting at gross EUR 72.800,00 p.a. including overtime

RBI AG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race or color, national origin, religion, political or other opinion, gender, sexual orientation or disability.
We are looking forward to receiving your online application!