(Professional) IT Process Manager for IT Systems Lifecycle /f/x/m)

As (Professional) IT Process Manager for IT Systems Lifecycle you will be part of the Product Team IT Service Operations under the IT Operational Excellence umbrella in RBI. You will play a crucial role driving RBI Groups process for end-of-life management for IT systems.  

 (38.5h / week)



 Your mission at RBI

  • You will be responsible for setting up processes and standards for identifying end-of-life systems.
  • You will be responsible for managing IT systems reaching end-of-live status.
  • You will be responsible for setting up reporting for IT systems reaching end-of-life.
  • You will be responsible for communication towards internal and external stakeholders regarding IT systems lifecycle.
  • You will act as IT Governance manager, ensuring RBI Groups compliance with future internal and external regulatory requirements.

Your core competencies 

  • Relevant education in Information Technology
  • 4+ years of experience in IT Operations, preferably in IT Asset Lifecycle Management
  • Ideally user knowledge for ServiceNow and/or SNOW platforms
  • Experience in setting up (new) processes and process governance
  • Good analytical and report creation skills (preferable PowerBI)
  • Good command of English, any other language is a plus
  • Affinity for IT Operations
  • Pro-activity, independent working style, solution-oriented mindset and effective communication skills required

What's in it for you

  • Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria
  • Easy Moving: work permit support
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture 
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
  • Further Goodies: free public transport pass, salary account & credit card (optional), reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc. 
  • Salary: the offered gross yearly salary starts at EUR 48.000,- (basis full-time) excluding overtime, depending on qualification and experience.)

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ. 

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