Senior Conversational AI Expert (f/m/x)

As part of our ongoing growth, we are looking for a Senior Conversational AI Expert to join our dynamic team located in Vienna. The team is working on NLP, Computer Vision, Recommendation Engine and speech processing. You will be responsible for designing, developing, and deploying AI-powered solutions to help RBI enhance its customer experience and optimize its operations. We have developed an in-house AI based Conversational AI framework over the last five years and are in midst of enhancing and scaling it utilizing latest LLM technology (GPT models).   
 (38.5h / week)



Your mission at RBI

  • Work with cross-functional teams to identify AI opportunities and translate business requirements into technical solutions
  • Develop and implement AI prototype and proof of concepts for Conversational AI, specifically chatbots, voicebots and knowledge-base handling
  • Utilize state-of-the-art tools and platforms to build scalable and efficient AI systems, such as machine learning libraries, cloud computing services and real-time APIs
  • Ensure the quality and reliability of AI solutions through testing, validation, and monitoring
  • Stay up-to-date with the latest AI trends and technologies and share your knowledge with the team and stakeholders 

Your core competencies

  • Master's or PhD degree in Computer Science, Artificial Intelligence or a related field
  • Work experience in AI development, with a proven track record of delivering high-quality and innovative solutions
  • Work experience in Python programming
  • Deep understanding of machine learning algorithms, statistics and data structures
  • Working experience with cloud computing platforms, such as AWS, Azure or GCP
  • Sound communication skills in English (min. C1 level) for presenting and selling use cases to the stakeholders 

Nice to have

  • Knowledge in generative AI

What is in it for your

  • Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers / discounts from our staffs' council (e.g., supermarket)
  • Further Goodies: free public transport pass, salary account & credit card, reduced gym membership fee, gender-neutral parental leave, bilingual company kindergarten, etc.
  • Salary: the gross yearly salary offered is min. EUR 72.000 (basis full-time) including overtime, depending on qualification and experience.

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

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