Senior Conversational AI Engineer (f/m/x)

As part of our ongoing growth, we are looking for a Senior AI Engineer to join our dynamic team located both in Vienna. The ideal candidate will have a deep understanding of AI technologies and their practical applications in the banking industry. You will be responsible for designing, developing, and deploying AI-powered solutions to help RBI enhance its customer experience and optimize its operations. We have developed an in-house AI based Conversational AI framework over the last five years and are in midst of enhancing and scaling it utilizing latest LLM technology (GPT models). 
 (38.5h / week)



Your mission at RBI

  • Work with cross-functional teams to identify AI opportunities and translate business requirements into technical solutions
  • Develop and implement AI models and algorithms for Conversational AI, specifically chatbots, voicebots and knowledge-base handling
  • Utilize state-of-the-art tools and platforms to build scalable and efficient AI systems, such as machine learning libraries, cloud computing services and real-time APIs
  • Ensure the quality and reliability of AI solutions through testing, validation, and monitoring
  • Stay up-to-date with the latest AI trends and technologies and share your knowledge with the team and stakeholders 

Your core competencies

  • Master's or PhD degree in Computer Science, Artificial Intelligence or a related field
  • 5+ years of experience in AI development, with a proven track record of delivering high-quality and innovative solutions
  • Strong Python programming skills
  • Deep understanding of machine learning algorithms, statistics and data structures
  • Working experience with cloud computing platforms, such as AWS, Azure or GCP
  • Excellent communication skills and ability to collaborate with technical and non-technical stakeholders 

What is in it for your

  • Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers / discounts from our staffs' council (e.g., supermarket)
  • Further Goodies: free public transport pass, salary account & credit card, reduced gym membership, gender-neutral parental leave, bilingual company kindergarten etc.
  • Salary: the gross yearly salary offered is min. EUR 72.000 (basis full-time) including overtime, depending on qualification and experience.

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

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