Service Manager Active Directory (f/m/x)

As Active Directory (AD) Service Manager you are responsible for overseeing the outsourced Active Directory (AD) services. This includes ensuring the availability, security, and efficient operation of all AD services that support the IT infrastructure.
 (38.5h / week)



 Your mission at RBI

  • Oversee the operation, maintenance, and lifecycle of the outsourced Active Directory (AD) infrastructure and ensure high availability and performance of AD services.
  • Manage AD disaster recovery and business continuity planning and testing.
  • Enforce security policies and procedures for managing AD.
  • Coordinate with the security team to implement and maintain AD security measures.
  • Lead and manage initiatives related to the enhancement and upgrade of the AD environment.
  • Collaborate with IT teams and business stakeholders to integrate AD services with existing systems and applications.
  • Manage relationship with external AD service provider.

Your core competencies 

  • Proven experience working as Service Manager or in a similar role in a large, complex environment.
  • Proven experience with Active Directory technology.
  • Hands-on experience in managing outsourced IT services in a retained organization.
  • Effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Self-motivated to stay up-to-date with the latest Active Directory related trends and technologies.
  • Knowledge of cloud-based Azure AD / Microsoft Entra ID is a plus.

What's in it for you

  • Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria
  • Easy Moving: work permit support
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture 
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
  • Further Goodies: free public transport pass, salary account & credit card (optional), reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc. 
  • Salary: the offered gross yearly salary ranges starting 60.000 EUR (basis full-time)  including overtime, depending on qualification and experience.)

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 


For questions regarding our application process, please feel free to take a look on our website or check out our FAQ. 

Follow us on our RBI Account on LinkedIn!