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Raiffeisen Tech: Demand Management Lead (f/m/x)

The Demand Management Lead channels requests from the RBI Group to our delivery centers in Romania, Kosovo, and Poland, ensuring efficient coordination and strategic alignment. This role also facilitates customer management, procurement processes, intra-group contracting, invoicing, and overdue payments collection.

Main Responsibilities:

Act as the primary liaison for demand requests from all RBI Group entities.

Build and maintain strong relationships with stakeholders across all levels.

Analyze and prioritize requests to optimize resource allocation.

Collaborate with delivery centers to ensure timely and effective demand fulfillment.

Orchestrates and leads different initiatives to improve demand management and overall functionality of the company processes and governance.

Ensures internal customer relationship management and satisfaction.

Manage and oversee demand management activities, including facilitating procurement and contracting processes to ensure efficient and effective operations.

Prepare and present reports on demand activities and outcomes.

Main Requirements:

Open, friendly, proactive and approachable personality; highly people-oriented, fostering collaboration and integration.

Strong networking skills, well-connected within RBI, Austrian subsidiaries and NWUs.

Demonstrated leadership potential.

Comprehensive and strategic thinker with solid understanding of the Tech industry, IT roles, skills and operating models.

Excellent communication and presentation skills.

Exhibits advanced thinking skills, adept at integrating diverse insights to form prudent and effective solutions.

Empathetic and able to engage diverse audiences, at different organizational levels, and across multiple cultures.

Strong problem-solving and analytical skills.

Proven track record in demand management or a similar role, with experience in facilitating procurement and contracting processes.

Fluent in English, with German proficiency preferred.

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:

Nathalie Pollroß
Talent Acquisition Team

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 11 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. We are proud to offer everyone equal chances, irrespective of age, skin color, religious belief, gender, sexual orientation, or origin. Our company culture is built on collaboration, proactivity, learning, and responsibility, providing you with a solid foundation for personal development in a supportive, multicultural environment where you can take responsibility for your growth and create value for millions of customers.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a variety of benefits to support your success.
To learn more about the benefits, hover over the icon.

We offer public transport benefits for commuters within and outside of Vienna – for instance, we sponsor the Wiener Linien annual ticket.

Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.

Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers

As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.

We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.

Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

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