Apply now »

Head of Special Exposures Management Risk & Operations (f/m/x)

This team of high professionals ensures the smooth and efficient administration, operational handling, and servicing of non‑performing loans, along with all related regulatory‑driven and internal processes.

Please submit your application, by Tuesday 31st March 2026 EOD.

Your role at RBI:

Lead and manage a team (SEM Risk and Operations) with direct report to the head of department of primary workout of RBI AT, including responsibility for booking and loan‑administration tasks under GSEM for RBI AG, and support the development of team members.
Guide and act as contact point for SEM and internal stakeholders in the implementation and booking of restructurings, defaults, forbearance, and impairments in line with IFRS 9 and regulatory requirements for RBI AG.
Translate regulatory and internal developments into internal directives and maintain them on a periodic basis.
Serve as point of contact for internal and external audits and coordinate resulting actions.
Provide operational expertise in translating complex restructuring situations into feasible solutions during restructuring negotiations.
Identify opportunities for process improvements, including automation and AI‑related enhancements.
Provide expertise related to distressed‑loan operations and support the team in daily tasks and prioritization.
Ensure accurate translation of complex deals into internal systems, coordinate with stakeholders, and safeguard correct data reporting.
Coordinate data‑ and process‑related responsibilities across the team.

Your core competencies:

Degree in business administration and relevant experience in banking/finance related to loan servicing, loan administration, or restructuring.
Knowledge of IFRS 9 and topics related to compliance, counterparty risk, country risk, and operational risk.
High affinity for the broad range of regulatory basics (e.g. EBA, ECB, EU; particularly focused around default, forebearance and impairment), as well as related internal processes
Practical experience with MS Office, especially Excel, combined with accurate data handling and reporting capabilities.
Ability to work collaboratively, take initiative, and maintain customer orientation.
Structured approach to work and interest in exploring and applying new technologies.
Communication skills in English for daily internal collaboration.

What's in it for you:

Flexible work week: Flexible hours, work-from-home options from Austria, and 30 days/year remote work from any EU country.
Global community: 75+ nationalities, English as the company language, and work permit support. Find out more about international applications here.
Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
Save money: Discounts, exclusive banking terms, and a heavily subsidized public transport pass.
Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
Competitive salary: Starting at EUR 72.800,- gross p.a. including overtime, with market-compliant overpayment based on experience and qualifications. We are happy to discuss your actual salary in person.

If you have questions regarding our application process, feel free to check out our FAQ or our page for international applicants.

Your contact:

Alice Sulzer
Talent Acquisition Team

Build a career where your work truly matters. At Raiffeisen Bank International, with more than 17 million customers across Austria and CEE, it’s our people who make the difference. From day one, you’ll take responsibility, grow beyond ladders and org charts, and help us deliver lasting value to our customers. We are dedicated to fostering diversity, inclusiveness, and equity — striving to create a culture where every voice is heard and every individual feels valued and respected.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a variety of benefits to support your success.

We offer public transport benefits for commuters within and outside of Vienna – for instance, we sponsor the Wiener Linien annual ticket.

Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.

Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers

As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.

We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.

Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

Don't just watch your future happen.
Make it happen.