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IT Delivery Senior - Business Analysis

As Vienna based Business Analyst and IT Consultant for a Group CRM solution, you are responsible for breaking down diverse complex and volatile business challenges into meaningful pieces, which can be built by the team in an agile way. You are the local enabler in RBI HO, who supports the product team located in our Poland branch with local clarification, coordination tasks and local Business and IT alignments. You are part of an extended cross-functional team and work with state of the art technologies in the cloud.

Your mission at RBI

Support the local product owners in epic and user story creation and in structuring, breaking down the backlog and decision-making.
Creation of value-adding and meaningful documentation in strong alignment with stakeholders
Requirements engineering and business analysis in adaptive/agile organization
Enable the group delivery team by dealing with local implications of group requirements, local infrastructure and governance limitations. Be a value-adding enabler for our agile team
Support agile teams during sprints
Act as a spoc for power users

Your core competencies

Minimum 5 years of experience in Business Analysis and / or User Experience Design
Very good knowledge of requirements engineering methods
Very good communication and coordination skills
Hands-on mentality, proactive approach
practical experience in composing user stories and acceptance criteria

Nice to have

Knowledge of CRM processes (in an corporate environment)

What's in it for you

Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria; up to 10-15 days of travel per year
Easy Moving: work permit support
Top-notch Equipment: modern tools & technologies
International Spirit: multi-cultural teams, English as company language, team building events
Learning & Agile Working: as part of our DNA & culture
Canteen: healthy, tasty, and heavily subsidized
Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
Further Goodies: free public transport pass, salary account & credit card, reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc.
Salary: the offered gross yearly salary ranges starting 60.000 Euro (basis full-time) including overtime, depending on qualification and experience.

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:

Nathalie Pollroß
Talent Acquisition Team

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. We are proud to offer everyone equal chances, irrespective of age, skin color, religious belief, gender, sexual orientation, or origin. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a variety of benefits to support your success.

We offer public transport benefits for commuters within and outside of Vienna – for instance, we sponsor the Wiener Linien annual ticket.

Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.

Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers

As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.

We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.

Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

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