Apply now »

Product Owner - Tribe Credit Cards (f/m/x)

Operational Excellence is a department within Head Office Operations division, responsible for driving optimization initiatives across the division. We act as a change agent, supporting the departments in process analysis and implementation of the innovations.

Your Mission

Drive initiatives to optimize credit card processes (focus: card issuing) for all segments (private individuals and legal entities), enhance efficiency and boost customer satisfaction
Act as a central point of contact for all credit card related matters in agile set up, close collaboration between product management, operations and IT
Collaborate with internal and external stakeholders to identify future business trends, requirements, define process enhancements and ensure alignment of those with business goals/ strategy
Design, coordinate and implement e2e strategical and legal requirements
Analyze and map current credit card related processes, identify areas of improvement and design streamlined workflows
Work in agile set up, review agile delivery team results, assist in troubleshooting and incidents resolution, support solution development being the first business point of contact for the IT delivery team
Continuously monitor and measure the effectiveness of processes and changes, using data-driven insights for ongoing improvement
Stay updated on industry best practices and integrate relevant trends into process optimization strategies

Your core competencies

Demonstrated 5+ years of experience in Credit Cards area or alternatively in Digital Lending or Payments
5+ years of experience as Product Owner or project manager in an agile environment
Profound knowledge in the banking industry
Solution-oriented thinking with proven experience in Process Optimization focussing on digitalization and automation
Collaborative nature and exceptional interpersonal skills
You have excellent communication skills in English and German

What's in it for you

Work Life Balance: flexible working hours & extensive hybrid working possibilities
Meaningful Career Options: to develop personally & professionally
Learning: as part of our DNA & culture 
Easy Moving: work permit support
Easy Commuting: free public transport pass
Canteen: healthy, tasty, and heavily subsidized
Leisure time activities: attractive sports and cultural offers (free museum tickets, reduced gym membership, etc.)
Saving: with vouchers / discounts from our staffs' council (eg. for supermarkets)
Free: Salary account and credit card
Family Friendly: family allowances, gender-neutral parental leave, part-time work, bilingual company kindergarten etc. 
Salary: starting at EUR 80.000 gross p.a. inlcluding overtime (market-compliant overpayment is provided dep. on experience / qualification)

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:

Johannes Stadler
Talent Acquisition Team

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. We are proud to offer everyone equal chances, irrespective of age, skin color, religious belief, gender, sexual orientation, or origin. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a variety of benefits to support your success.
To learn more about the benefits, hover over the icon.

We offer public transport benefits for commuters within and outside of Vienna – for instance, we sponsor the Wiener Linien annual ticket.

Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.

Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers

As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.

We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.

Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

Apply now »