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Senior IT Business Analyst (f/m/x)

Join the Cards Data Management Tribe in transforming how RBI manages credit card data. We aim to replace manual processes with an automated, compliant data ecosystem centered around a new Operational Data Hub (ODH). We seek a Senior IT Business Analyst to bridge our Finance & Accounting department and IT delivery teams, focusing on automating and enhancing accounting processes for our Credit Cards portfolio.

Your mission at RBI

Act as the primary interface between Business and Operations stakeholders and IT delivery teams for our core card products (Private Individuals & Legal Entities)
Analyze, document, and structure business requirements for new features, process improvements, and strategic data initiatives
Facilitate requirements workshops to drive alignment and clarity in a complex, multi-stakeholder and multi-vendor environment
Support the Product Owner in structuring, refining, and breaking down the product backlog into clear, actionable user stories
Create and maintain key business analysis documentation, including process flows, data mapping specifications, and functional requirements
Elaborate detailed mappings for interfaces between our core platforms and downstream systems
Support test case design and the definition of acceptance criteria and assist in User Acceptance Testing (UAT)
Assist in troubleshooting application issues and incidents by providing clear analysis of the business impact and root cause.

Your core competencies:

University degree or similar with a business or technical background
Minimum 5+ years of experience as a Business Analyst, preferably in the banking or payments industry
Proven experience in managing complex stakeholder relationships and navigating ambiguous or changing requirements in a fast-paced environment
Strong skills and deep knowledge of business process modeling and requirements engineering methods
A proactive, resilient, and solution-oriented mindset with the ability to work independently
Good understanding of data concepts and data flows; SQL/coding skills are a strong advantage
Experience with agile methodologies (Scrum, Kanban) and tools (JIRA, Confluence) is highly desirable
Fluent knowledge of English

What´s in it for you:

Flexible work week: Flexible hours, extensive work-from-home options, and 30 days/year remote work from any EU country.
Global community: 75+ nationalities, English as the company language, and work permit support. Our teams thrive on collaboration and mutual respect.
Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
Save money: Discounts, exclusive banking terms, and a free public transport pass.
Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
Competitive salary: Starting at EUR 60.000, gross p.a. including overtime, with potential overpayment based on experience and qualifications. We are happy to discuss your actual salary in person.

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:

Johannes Stadler
Talent Acquisition Team

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. We are proud to offer everyone equal chances, irrespective of age, skin color, religious belief, gender, sexual orientation, or origin. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a variety of benefits to support your success.

We offer public transport benefits for commuters within and outside of Vienna – for instance, we sponsor the Wiener Linien annual ticket.

Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.

Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers

As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.

We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.

Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

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