Senior IT Business Analyst (f/m/x)

Join the Cards Data Management Tribe in transforming how RBI manages credit card data. We aim to replace manual processes with an automated, compliant data ecosystem centered around a new Operational Data Hub (ODH). We seek a Senior IT Business Analyst to bridge our Finance & Accounting department and IT delivery teams, focusing on automating and enhancing accounting processes for our Credit Cards portfolio. 

Your mission at RBI

• Act as the primary interface between Business and Operations stakeholders and IT delivery teams for our core card products (Private Individuals & Legal Entities)
• Analyze, document, and structure business requirements for new features, process improvements, and strategic data initiatives
• Facilitate requirements workshops to drive alignment and clarity in a complex, multi-stakeholder and multi-vendor environment
• Support the Product Owner in structuring, refining, and breaking down the product backlog into clear, actionable user stories
• Create and maintain key business analysis documentation, including process flows, data mapping specifications, and functional requirements
• Elaborate detailed mappings for interfaces between our core platforms and downstream systems
• Support test case design and the definition of acceptance criteria and assist in User Acceptance Testing (UAT)
• Assist in troubleshooting application issues and incidents by providing clear analysis of the business impact and root cause.

Your core competencies:

• University degree or similar with a business or technical background
• Minimum 5+ years of experience as a Business Analyst, preferably in the banking or payments industry
• Proven experience in managing complex stakeholder relationships and navigating ambiguous or changing requirements in a fast-paced environment
• Strong skills and deep knowledge of business process modeling and requirements engineering methods
• A proactive, resilient, and solution-oriented mindset with the ability to work independently
• Good understanding of data concepts and data flows; SQL/coding skills are a strong advantage
• Experience with agile methodologies (Scrum, Kanban) and tools (JIRA, Confluence) is highly desirable
• Fluent knowledge of English

What´s in it for you:

• Flexible work week: Flexible hours, extensive work-from-home options, and 30 days/year remote work from any EU country.
• Global community: 75+ nationalities, English as the company language, and work permit support. Our teams thrive on collaboration and mutual respect.
• Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
• Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
• Save money: Discounts, exclusive banking terms, and a free public transport pass.
• Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
• Competitive salary: Starting at EUR 60.000, gross p.a. including overtime, with potential overpayment based on experience and qualifications. We are happy to discuss your actual salary in person. 

Bei Fragen bezüglich unseres Bewerbungsprozesses, wirf gerne einen Blick auf unsere Website oder unsere FAQ.   Ihr Kontakt: Johannes Stadler Talent Acquisition Team