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Senior Manager, AI & Automation Operations (f/m/x)

Are you amazed by the new capabilities AI brings to companies like RBI? Are you convinced that banks and people functions could benefit greatly from using Automation and latest AI tools? Could you imagine yourself as an energetic driver of a transformation while AI and Automation are introduced in a sustainable and value- adding manner? Then keep reading!

The Automation and AI Manager in the division People Culture and Organization ensures that AI and Automation is introduced within the people function of RBI group in a human- and customer-centric manner – while working in an Agile Team - thereby closely aligning tools and methodologies with relevant stakeholders. Your role will be to ensure smooth implementation and operations and contribute strategically to the overall transformation. The plan is to start in RBI Head Office with the vision of scaling across RBI group to form a well-connected and lively community working together hand in hand.

Please include your CV and a motivation letter with your application.

Your mission at RBI:

Focus on Automation / AI within the people function to bring it to a new level.
Collaborate with relevant stakeholders to provide leadership for automation and the usage of AI within the division.
Work with IT colleagues in an Agile setup and contribute from business and technical perspective to various initiatives such as process automation, document management and people self-services.
Work together with the AI transformation in Head office and local counterparts in the Network Banks to support value generation and exchange of Automation and AI expertise.
Mentor our internal talents in acquiring Automation and AI skills.
Ensure smooth operations and compliance with regulations (Eu AI Act, GDPR).

Your core competencies:

Experience in process analysis, process mining and digitalization initiatives.
Experience with AI/ML platforms and tools, for example DataBricks (preferred), Power Automate, Python; willingness and ability to quickly learn additional tools and methodologies.
Strategic, analytical thinker who can translate complex technical concepts into clear, practical solutions and business value.
Clear communication and presentation skills for audiences at all organizational levels, experience in stakeholder management, and ability to collaborate across cross-functional teams.
Interest in AI and a clear understanding of how AI can impact and improve business processes.

Nice to have:

Experience leading or contributing to large-scale transformation programs.

What's in for you:

Flexible work week: Flexible hours, work-from-home options from Austria, and 30 days/year remote work from any EU country.
Global community: 75+ nationalities, English as the company language, and work permit support. Find out more about international applications here.
Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
Save money: Discounts, exclusive banking terms, and a heavily subsidized public transport pass.
Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
Competitive salary: Starting at EUR 67.400, gross p.a. including overtime, with market-compliant overpayment based on experience and qualifications. We are happy to discuss your actual salary in person.

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:

Alice Sulzer
Talent Acquisition Team

Build a career where your work truly matters. At Raiffeisen Bank International, with more than 17 million customers across Austria and CEE, it’s our people who make the difference. From day one, you’ll take responsibility, grow beyond ladders and org charts, and help us deliver lasting value to our customers. We are dedicated to fostering diversity, inclusiveness, and equity — striving to create a culture where every voice is heard and every individual feels valued and respected.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a variety of benefits to support your success.

We offer public transport benefits for commuters within and outside of Vienna – for instance, we sponsor the Wiener Linien annual ticket.

Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.

Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers

As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.

We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.

Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

Don't just watch your future happen.
Make it happen.