Student Support (f/m/x) for the Global Investor Gate Platform (15h/Week)

Are you ready to embark on an exciting journey in the world of finance and technology? We are seeking a talented and driven individual to join our Global Investor Gate ("GIG") product team as a Student Support. In role, you will have the opportunity to support our team and learn how to work in a fully agile environment.

At a Glance:

• Start: asap
• Working Hours: 15h/Week
• Working Location: 1030 & 1190 Vienna

Your mission at RBI

• Support to provide GIG specific KPIs for Security
• Assist testers and developers in their daily work
• Run simple manual tests and record clear results
• Help build and maintain automated tests (UI/API) under guidance
• Troubleshoot basic technical issues and escalate complex problems to the appropriate team
• Collaborate with the GIG team to improve user experience and address user feedback
• Respond to user inquiries and provide guidance on platform usage
• Support the Product Owner Team with the documentation and the backlog management

Your core competencies

• Currently enrolled in a Business or IT-related degree program
• First experience in Programming – best Java or TypeScript/Angular
• Strong communication and interpersonal skills
• Ability to handle user inquiries and provide clear instructions
• Detail-oriented and proactive in resolving issues
• Ability to work independently and as part of a team
• MS Office knowledge and familiarity with digital platforms

Nice to have

• Interest in finance, investments, or related fields
• Ability to adapt to changing technologies and learn new tools quickly
• Strong problem-solving skills and ability to think critically
• Experience in providing customer service or technical support

What’s in it for you?

• Work & Study: The ability to gain practical experience in an international banking environment while continuing your studies
• Flexibility: Working hours adaptable to your university schedule and a balance of on-site and home-office days
• Onboarding: An easy start with a buddy from your team to guide you
• Community: Internal networking with other students
• Internationality: Operations in Central and Eastern Europe with English as the corporate language, providing a foundation for an international career
• Canteen: A wide variety of healthy, tasty, and heavily subsidized meal options
• Further Benefits: Shopping vouchers from the staff council (e.g., supermarkets), free museum tickets, attractive sports offers, fitness center membership allowance, and a reduced public transport ticket
• Compensation: An attractive monthly student salary of gross EUR 2.538,57 (based on 38.5 hours per week)

Bei Fragen bezüglich unseres Bewerbungsprozesses, wirf gerne einen Blick auf unsere Website oder unsere FAQ.   Ihr Kontakt: Cara Vucinic Talent Acquisition Students & Interns