IT Governance & Controls Expert - IT Process Framework (f/m/x)

In this role, you take end-to-end ownership of evidence governance for IT services, ensuring evidence requirements are fulfilled, and all artifacts are documented, timely updated, and fully traceable. You will drive consistent control execution, strengthen audit readiness, and coordinate cross-service governance topics in a complex agile delivery environment.

Your mission:

• Own and coordinate IT Process Framework governance activities across the division.
• Ensure IT services fulfill evidence requirements and maintain complete, up-to-date, and traceable artifacts.
• Manage the control and evidence lifecycle, including documentation, quality assurance, reviews, and continuous improvement.
• Coordinate framework, policy, and control updates across teams and stakeholders.
• Lead audit readiness activities and coordinate audit requests, findings, and follow-ups.
• Identify governance gaps and drive remediation with service teams.
• Act as central contact for governance, risk, compliance, audit, engineering, and management of stakeholders.
• Lead the automation of evidence creation by building, prioritizing, and driving the governance automation backlog to reduce manual effort and increase  consistency
• Standardize governance execution across teams and improve overall control quality.

Your core competencies:

• Strong expertise in one or more areas of IT governance, process governance, risk management, or controls, such as DORA, ISO 27001, or ITIL.
• Ability to translate IT governance and process requirements into clear expectations for IT services.
• High ownership, self-organization, prioritization, and follow-through.
• Strong stakeholder management and communication skills.
• Project management experience, e.g. backlog management and prioritization.
• Analytical mindset with a focus on continuous improvement.

Nice to have:

• Experience in financial services or another regulated industry.
• Familiarity with first-line governance and control operating models.
• Familiarity with governance and documentation platforms (for example Archer and Confluence).

What's in it for you:

• Work Life Balance: flexible working hours, hybrid working options / work from home (60% max.), 30 days / year remote work from any EU-country outside Austria 
• Easy Moving: work permit support
• Top-notch Equipment: modern tools & technologies
• International Spirit: multi-cultural teams, English as company language, team building events
• Learning & Agile Working: as part of our DNA & culture
• Canteen: healthy, tasty, and heavily subsidized
• Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
• Further Goodies: free public transport pass, salary account & credit card, gender-neutral parental leave, bilingual company kindergarten etc.
• Salary: In accordance with Austrian legal requirements, the minimum salary for this position is EUR 4.611,- gross per month under the applicable IT Collective Agreement. The actual salary is typically higher and will be determined individually based on your qualifications, professional experience, and the specific requirements of the role.

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