International business requires an international corporate philosophy. Are you open to new ideas and do you value cultural diversity? At Raiffeisen Bank International, we are pleased to have more than 16 million customers in 13 CEE countries. And our journey continues – with exciting new issues for us to tackle such as digitalisation and changing customer needs. Join us on our journey.

International Mass Segment Leader (f/m/d)

International Mass Banking, Sales & Distribution Division oversees two key functions for the Raiffeisen Retail & SME customers across 13 CEE markets:
  • manages Sales & Service (>15.000 employees)
  • manages Mass banking segment (~10 mln. customers)

For our division, we’re looking for a senior Leader who can manage the Mass banking segment for 13 CEE Group markets. This person will be fully responsible for the development & growth of the biggest customer segment in the Group and functionally manage the Mass segment leaders in the respective Raiffeisen bank’s markets.

What you can expect:
  • Supervise the mass banking segment across our markets; including P&L responsibility
  • Design & execute group wide mass banking strategy; including customer acquisition, onboarding, after-sales support & maintenance, products x-sell & penetration, customer development & retention
  • Proactively search for the new customer acquisition opportunities and best products combinations
  • Ensure that customer needs are appropriately researched & well understood, the customer value proposition is well fit to the needs
  • Contribute to pricing and mass products design: lending & non-lending products
  • Manage the cost-to-serve through processes review, automation, optimization & centralization, pricing, contribution to channel efficiency & digitization
  • Gather best practices in banking & mass customers servicing, share & distribute innovations

What you bring to the table:
  • Over 5 years of experience in Product management or Marketing in Banking industry
  • Experience in working in multi-national community, CEE experience of advantage
  • Knowledge in Process management and/or Pricing of advantage
  • Advanced communication and presentation skills
  • Structured thinking & analytical mind
  • Excellent command of English; CEE language and German of advantage

What we offer:
  • You’ll work in a truly international team at a leading bank
  • You’ll be able to gain an outstanding CEE experience, combined with the calm atmosphere of one-of-the-best-cities-to-live
  • You’ll benefit from flexible working arrangements and determine your own work-life balance
  • You’ll benefit from the very latest in tailored professional development
  • You’ll earn an appropriate salary starting at EUR 110.000 gross p.a. including overtime

RBI AG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race or color, national origin, religion, political or other opinion, gender, sexual orientation or disability.
We are looking forward to receiving your online application!